Last Updated: August 5, 2026

1. Introduction

Welcome to China Shaanxi Metres Metals Manufacturing Co., Ltd. (accessible from https://www.metresmfg.com). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase/inquiry.

2. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you browse our site:

• Personal Data Provided by You:

  • Contact Information: Name, email address, phone number, WhatsApp/WeChat details, and company name.

  • Inquiry & Order Details: Product specifications, RFQ details, shipping address, billing address, and payment information (processed securely via third-party payment gateways).

  • Account Details: Username, password, and communication history (if you create an account or send inquiries).

• Information Collected Automatically:

  • Device & Usage Data: IP address, browser type, operating system, referral URLs, pages viewed, and access times.

  • Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and optimize site functionality.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

• Processing, fulfilling, and managing your product inquiries, orders, and transactions.

• Communicating with you regarding quotations, order updates, customer service, and technical support.

• Sending business updates, product catalogs, and promotional news (you may opt out at any time).

• Improving and optimizing site functionality, performance, and user experience.

• Preventing fraudulent transactions and ensuring website security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers to help us operate our business, such as:

• Payment Processors: To process payments securely.

• Logistics & Freight Partners: (e.g., DHL, FedEx, UPS, ocean/air freight carriers) to deliver your goods and samples.

• Analytics & Marketing Tools: (e.g., Google Analytics) to help us understand site usage and improve service quality.

All third-party partners are required to protect your data in accordance with applicable laws and use it only for specified purposes.

5. Cookies and Your Choices

Cookies are small text files stored on your device. We use them to remember user preferences and understand site activity.

You can choose to disable cookies through your individual browser settings. However, disabling cookies may limit your ability to use certain features on our website.

6. Data Security & Retention

We implement appropriate technical and organizational security measures (including SSL encryption) to protect your personal data against unauthorized access, loss, or misuse.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on your location (e.g., EU/EEA under GDPR, or California under CCPA), you may have the following rights regarding your personal data:

• The right to access, update, or request deletion of your personal information.

• The right to opt out of marketing communications.

• The right to restrict or object to certain data processing activities.

To exercise any of these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or relevant laws. We encourage you to review this page periodically. The “Last Updated” date at the top indicates when the latest revisions were made.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Company Name: China Shaanxi Metres Metals Manufacturing Co., Ltd.

• Website: www.metresmfg.com

• Company Email: info@metresmfg.com

• Personal / Contact Email: maoxiuling93@gmail.com

• TEL / WhatsApp / WeChat: +8618700748567